#srirama-chatbot {
    position: fixed;
    bottom: 20px;
    right: 20px;
    z-index: 9999;
    font-family: Arial, sans-serif;
}

#chatbot-button {
    position: fixed;
    bottom: 20px;
    right: 20px;
    background-color: #0073aa;
    color: white;
    border-radius: 30px;
    padding: 12px 18px;
    font-size: 16px;
    font-weight: bold;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 10px;
    box-shadow: 0 0 12px rgba(0, 0, 0, 0.3);
    z-index: 9999;
}

.chat-icon {
    font-size: 20px;
}

.chat-label {
    font-size: 16px;
}

#chatbot-window {
    display: none;
    width: 350px;
    height: 420px;
    background-color: white;
    border: 1px solid #ccc;
    border-radius: 10px;
    overflow: hidden;
    box-shadow: 0 0 10px rgba(0,0,0,0.2);
    position: fixed;
    bottom: 45px;
    right: 48px;
    z-index: 9999;
    font-family: Arial, sans-serif;
}

#chatbot-header {
    background-color: #000000;
    color: white;
    padding: 12px 3px 12px 10px;
    font-weight: bold;
    position: relative;
    display: flex;
    align-items: center;
    gap: 10px;
    height: 75px;
}

#chatbot-header img {
    height: 60px;
    border-radius: 50%;
    margin-right: -2px;
}

#chatbot-refresh {
    position: absolute;
    right: 30px;
    cursor: pointer;
    font-size: 20px;
    color: white;
}

#chatbot-close {
    position: absolute;
    right: 10px;
    cursor: pointer;
    font-size: 20px;
}

#chatbot-body {
    display: flex;
    flex-direction: column;
    height: calc(100% - 40px);
}

#chatbot-messages {
    padding: 10px;
    flex-grow: 1;
    overflow-y: auto;
    font-size: 14px;
}

.bot-msg, .user-msg {
    margin-bottom: 8px;
    max-width: 90%;
}

.bot-msg {
    background-color:#000000;
    padding: 8px;
    border-radius: 10px;
    color: white;
}

.user-msg {
    background-color: #C5671D;
    padding: 8px;
    border-radius: 10px;
    margin-left: auto;
    text-align: right;
    color: white
}

#chatbot-input {
    border: none;
    border-top: 1px solid #ccc;
    outline: none;
    font-size: 14px;
    padding-top: 25px;
    padding-bottom: 45px;
}

.service-btn {
    display: inline-block;
    background-color: #0073aa;
    color: white !important;
    padding: 6px 10px;
    margin: 5px 5px 0 0;
    border-radius: 5px;
    font-size: 13px;
    cursor: pointer;
}